Civil Media Company

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Activity overview

Latest activity by Civil Media Company
  • Civil Media Company created an article,

    Can I use Apple Pay or Google Pay?

    Yes, Stripe our credit card processor supports Apple Pay and Google Pay. Learn more about the areas and cards supported by Apple Pay and Google Pay.

  • Civil Media Company created an article,

    Connecting Stripe to accept Credit Cards

    You can connect your Stripe account with Civil Boosts so your supporters can send proceeds to your Boost. The Stripe integration offers the ability to accept these payment options:   Debit and Cred...

  • Civil Media Company created an article,

    What type of fees are collected using Credit Cards?

    In most cases, Stripe domestic US transaction fees are 2.9% + $0.30 for credit card payments. For other applicable fees and more information, you can visit Stripe’s pricing page for your country. C...

  • Civil Media Company created an article,

    Can I cancel my Boost mid-cycle?

    At this time, you cannot cancel your Boost. The Boost must complete.  Note: You will not be able to edit the amount raised or time for your Boost so please confirm those dates and amounts are corre...

  • Civil Media Company created an article,

    Can Civil or a newsroom refund Boost proceeds?

    No. Boosts are nonrefundable. Civil does not have any way to stop or refund any transactions between a newsroom and supporters. Once the donation leaves a supporter’s wallet, the newsroom receives ...

  • Civil Media Company created an article,

    Where do the proceeds go during the Boost?

    ETH proceeds raised will go directly to your newsroom’s wallet. You’ll be able to see funds raised on your Newsroom tab on the My Dashboard page. You’ll also be able to withdraw the funds from the ...

  • Civil Media Company created an article,

    How do I withdraw my ETH proceeds once a Boost has ended?

    To withdraw the ETH proceeds from your newsroom wallet to a connected wallet, navigate to My Dashboard > Newsroom >  click “Withdraw” under the Boost section. Once selected, click “Transfer” and co...

  • Civil Media Company created an article,

    What happens if my Boost does not reach the goal?

    All proceeds will go directly to your newsroom, regardless if you meet your fundraising goal. Think of this as a cash contribution from your supporters.

  • Civil Media Company created an article,

    How do I edit a Boost?

    You can make edits to your Boost directly on its Boost page while it is still live. Note: You will not be able to edit the amount to be raised or time for your Boost so please confirm those dates a...

  • Civil Media Company created an article,

    Does Civil collect any type of fees?

    No, Civil does not collect any fees from the newsroom or Boost supporters. 100% of proceeds raised will go directly to the newsroom.